Frequently asked questions and answers.
First, you start a free, 14-day trial. During the trial, will not be billed until the trial expires.
Your subscription starts after the free trial has expired.
Logsteer subscriptions can be either monthly or annual.
You are billed for the interval period upfront and the amount is calculated from your current seat count. If you add seats during the interval period, you will be charged extra.
The number of seats indicates the number of employees, contractor, vendors or users from your company that will use Logsteer. For example, if your company employs 10 full-time employees and five contractors, you will need 15 seats in total.
A tailored solution refers to customizing Logsteer to meet specific requirements of a client or industry. It involves adapting features, workflows, and interfaces to align with unique business processes and needs.
Tailored solutions allow you to align Logsteer with your business's distinct processes, terminology, and industry requirements, maximizing its utility and effectiveness.
Customizations can range from interface branding and data fields to specialized reporting, workflow automation, integration with existing systems, and industry-specific modules.
Our team collaborates closely with you to understand your business needs. We then configure or develop new features to create a customized Logsteer solution that fits your unique requirements.
Implementation time varies based on the complexity of customization and the size of your business. Typically, it ranges from a few weeks to a few months.
Yes, we offer training sessions to ensure your team is proficient in using the Logsteer application and any tailored features.
We provide ongoing technical support, updates, and maintenance to ensure your tailored solution continues to function smoothly and effectively.